My name is Pete, and I wanted to share with you 2 experiences I had at your facility. 1st was my purchase of a motorcycle months back. My salesman was amazing, informative and very helpful. 2nd was the purchase and exchange of wearing apparel my daughter bought for me for my Birthday. When the items were given to me, 1 item was too small and the other had an imperfection. I brought the goods back to your facility. Note: My main contact at your location was with an amazing team member Ellen. She was understanding of my needs, helped me with the exchange of 1 item and actually upsold me on another (jacket). Well done. Going forward, because of such service, I will no longer buy online. Only in the store.
— Pete L.
Had a great experience picking up my first motorcycle. The sales team made handling the paperwork and payments very easy and simple. Would definitely recommend coming to this dealer if you're interested in getting a motorcycle.
— Ryan C.
October 15, 1957 was the day I was born. I turned 65 years old that Saturday. Only three days before we found out our bike had no brake lights and no directionals. We were going on a three-day Catskills run through the world-famous Hawks nest, so I called the HDNC Service Manager Louis to share our plight. He said, "get the bike down here at 8:30 tomorrow morning and we'll get it right for you before your trip!" I can't tell you how much that meant to me... I knew I could count on them as they had also done an incredible job on my Ultra Classic the summer before. Harley Davidson of Bellmore will always be my shop. I own four Harley Davidsons and when and if I buy a new bike, it will be from them! Thank you to all of you guys who worked so hard to make this guy's dream come true. We had a fabulous three day run in the Catskill Mountains that couldn't have been better and wouldn't have been possible without your fine service. Especially thank you to my pal Louie who made it all happen 😎
— Thomas P.
I must have gone there three times a week for the last two weeks. Bob was the salesperson who helped me every single time. He was always patient and so kind. Thursday I played hooky from work and went alone this time to pull the trigger! I was in shock when they said come back at 4 pm to get my new bike! It was so easy and comfortable. I recommend everyone to make your Harley purchases with Bellmore The most professional group of folks I met. Thanks again.
—Sugar E.
Great place to buy a bike. Special thanks to Leanne for facilitating a smooth and easy experience as I first contacted the dealership online as I'd never been there before. She made sure everything would be as ready as possible for my visit. My salesman Bob was a pleasure to deal with, and everything was done quickly even though I changed the model I wanted and decided to trade a motorcycle as part of the deal. Everyone in the apparel, parts, and service departments were friendly and helpful without being pushy. My new RGST is good times. Thanks again.
— Ray
Got my 1st H-D here and it was a great experience. Paul was very nice and helpful, Mike in finance was also nice and helpful, and Louis in service was great. Made my entry into the Harley-Davidson world a welcoming experience. I recommend this dealership to anyone interested in anything Harley-Davidson.
— Sean R.
I was greeted right away and made to feel very comfortable looking around. I am not quite ready to purchase yet but the salesperson was going out of was to tell me all about the bikes and did not push me at all. I really like this place and will buy a bike from them when I am ready. Great experience. Very professional staff.
— Wayne C.
Thanks so much for finding this beautiful beast. You're dealership has grown into an awesome marquee location. Thanks again to the entire staff. See ya in a thousand miles!
— "Fingers", WBAB RADIO
Great place to buy a bike. Special thanks to Leanne for facilitating a smooth and easy experience as I first contacted the dealership online as I'd never been there before. She made sure everything would be as ready as possible for my visit. My salesman Bob was a pleasure to deal with, and everything was done quickly even though I changed the model I wanted and decided to trade a motorcycle as part of the deal. Everyone in the apparel, parts, and service departments were friendly and helpful without being pushy. My new RGST is good times. Thanks again.
— Ray
Just purchased from this dealership. No one here is a friend or relative. This was one of the most pleasant and flawless big purchase I ever made. The staff was knowledgable, and super friendly. From top to bottom everyone was eager to please. The inventory was huge. If you can't find a bike here you probably won't find it anywhere. See Paul my salesman. No hard sell, easygoing and pleasant guy. Go there. You won't be sorry. Love my Harley.
— Stephen T.
Good Staff, Bob was great to me and made my experience buying here very easy. Tons of bikes in stock also and the place overall is really nice.
— Justin A.
Great dealership, great selection. All stand-up guys. Salesman Bob Kennedy is a gentleman. They recently expanded and have a huge showroom.
— Patrick C.
No doubt that this is the best dealership on the island. If you don't find a bike here you won't find it at all. Best staff who are pleasant and knowledgeable. I can't say enough good things about this place. If you're looking for a bike, go there. You won't be disappointed. They get the most stars I can give.
— Stephen
I want to take a minute to share my feelings about my service experience at Harley of Nassau. I think it's important to let the owners and managers know what type of people you have working there and dealing one on one with the public. After all, they are the image your business projects and therefore will create the reputation you will have.
Specifically I want to discuss the service department employees. Lou, Mike and Anthony the tech that worked on my bike. When I came in this morning I was greeted like a friend, As if I had been there a dozen or more times in the last month, even though this was my first visit to this dealership. Lou met with me and after a few introductory words, he handed me off to mike. Mike was great. In fact they were all great. No one talks down to you as if you have no knowledge about your ride. As an auto tech for 33 years, I hate being talked down to. That never happened. I met with Anthony the service tech and explained my problem. He said he'd give it his attention and that's what I got. They got me out in a very reasonable amount of time considering the work I had done. Mike met me at my bike and we had a few more words and I was off.
I took the time to write this, and I hope it gets to the proper person(s) in charge. I wouldn't hesitate to make a complaint if I was upset so I feel it's only right that I make a thank you for the great service. Thank you Lou, Mike and Anthony.
— Vinny R. (2019 Road King)
Your whole operation is flawless!! Thank you to Bobby K… service, parts and accessories for a truly awesome buying experience. You’ve got a loyal customer here.
— Greeny4664
Would give ten stars. From the moment I walked in the door It was the best buying experience I have ever had. I knew the pre owned bike I wanted and Bobby my salesman was awesome. He worked hard to get me the bike at the payment I wanted. No hard sales pitches no pressure no problems. After the paperwork was done I was introduced to everyone. Parts, service and motor clothes reps. All were wonderful and knowledgeable and we had some great conversations. I felt like I was dealing with family and friends throughout the whole process. The bike was ready on the day we selected to pick it up it was detailed and looked like a brand new bike. I want to thank everyone for an awesome experience.
— Jason C.
Such a great place with absolutely awesome people! We stopped in last week and everyone is so helpful and pleasant! We were shown a couple of bikes by Bob K who was so accommodating and really great to work with from start to finish. From the time we walked into the dealer until all was said and done Bob was right on top of everything and when he said he would call or take care of something he kept his word and made everything so easy and pleasant. Thank you Bob K! Don't want to forget Mike, Bob S, Ellen and Jackie all of whom we felt as though were family when we walked out! We'll be back really soon! Highly recommend this dealership!!This was my first time coming to Harley-Davidson of Nassau County, looking for parts and new tail lights. I called first because I don't live in Nassau County. A gentleman answered the phone, Dwight Covell. He answered all my questions and put my order to the side. I headed out to pick up my parts, and place an order. He went above and beyond. I dont mind traveling if there are workers like him. I shall return.
— Dee T.
This was my first time coming to Harley-Davidson of Nassau County, looking for parts and new tail lights. I called first because I don't live in Nassau County. A gentleman answered the phone, Dwight Covell. He answered all my questions and put my order to the side. I headed out to pick up my parts, and place an order. He went above and beyond. I dont mind traveling if there are workers like him. I shall return.
— John Z.
We cannot say enough about this experience!!! Every single person that we were lucky enough to meet was professional, friendly, and kind. We absolutely feel a part of a very special family. Special shout outs to Bob K., our salesman, who never ever made us feel pressured throughout the sale process. We felt cared for and well taken care of, we highly recommend him for anyone looking for their own Harley. A special thank you for the bell! Tommy, our delivery guy who took extra special care to get us the bike today for John's birthday. Jackie, who sold us the helmet, hat and wallet that complimented this very special birthday gift. Mike, our finance guy, who did all of our paperwork, and finally, Ellen who showered us with gifts, told us all about H.O.G. (Harley Owner's Group Nassau County Chapter) and invited us to ride! Thank you Harley-Davidson of Nassau County!!!
— Darasue L.
I always enjoy visiting Harley-Davidson® of Nassau County. Your great team always makes me feel like family! Every department is staffed with friendly and knowledgeable people who genuinely care about their customers. It's like my "Cheers" where everyone knows my name (and my bike). Thank you HDNC — wishing you all a Very Happy Holiday Season!
— Andrew C.
Just wanna give a shout out of Thanks to your service dept. called up last minute 2 weeks ago for a bunch of serious things to get done, and you knocked it all out in less then 48 hours, well that was a total of 7000 miles on the road in those two weeks so far and another 1400 coming up tis weekend and the Road Glide is gliding like new. Thanks!
— Frank B.
They did a great job getting us back on the road. When we went to their shop, we were at about our halfway point in our road trip. We rode from KY...thru OH, WV,PA, NJ,NY, NJ, DE, MD, VA, DC, WV, then home to KY.
All were friendly and efficient. Our master tech, Kenny, fixed our primary problem, and found a problem with our rear brake...fixed us right up and sent us safely on our way! The entire service team's commitment to excellence is what kept us going. OUTSTANDING!!
— Tina C. Owensboro, KY (5/31/2015)